FAQs

Why raw?

Our raw honey, coconut oil and salt are in the rawest form closest to their natural state. This means that they have not been pasteurised, refined, processed or bleached in any way and contain the natural goodness that is essential for our health.

Is your honey pure? Do you add anything to it?

Our raw honey is 100% pure and natural, it is not processed, nor pasteurised, nor fine filtered. It is also not infused with any flavours, the names you see on the honey is the actual plant/flower/tree that the bees have been feeding from giving the honey its amazing natural flavour and goodness!

Why raw honey?

Most of the honey consumed today is processed honey that’s been heated and filtered since it was gathered from the hive. Unlike processed honey, raw honey does not get robbed of its incredible nutritional value and health benefits. It can help with everything from low energy to sleep problems to seasonal allergies. Our raw honey is a pure, unfiltered and unpasteurised honey from one source. Unfortunately most of the supermarket brands sell honey which is ‘a blend of honey’ which means there is no traceability of the honey, hives or which countries it came from. And as it has been heated to a high temperature most of the abundant nutritional vitamins, enzymes and natural health benefits are lost.

I can't see what kind of honey it is, where is the name?

As we print directly onto the jar to give them a superior and long lasting plastic-free finish this doesn't allow us to add a barcode and expiry onto the jar itself. However you will find the details (type of honey, batch & expiry date) on the bottom of the jar.

Why coconut oil?

Refined or processed coconut oil can be bleached, overheated past the preferred melt point and chemically processed to increase its shelf life. Processing the oil changes the chemical makeup, and the fats are no longer good for you, so avoid hydrogenated oils whenever possible. Our virgin coconut oil is ethically produced from the finest coconuts in Sri Lanka. Using traditional methods of production, it contains all of the healthy qualities of this completely natural and unique oil. Our oil has not undergone any chemical refining, bleaching or deodorising or any other process which would lead to the alteration of the nature of the oil.

Why himalayan pink salt?

Pink Himalayan salt is a much more balanced and healthy choice in comparison to common table salt. Our true, high-quality pink Himalayan salt is one of the purest salts you can find. It is even mined by hand! This is very different from table salt that involves a great deal of unnatural interference. Table salt is very heavily processed, eliminating its minerals. Commercial table salt is typically 97.5 percent to 99.9 percent sodium chloride. Meanwhile, a high-quality unrefined salt like Himalayan sea salt is only about 87 percent sodium chloride. While also containing over 84 minerals and trace elements essential for the human body. With most table salts, you’re only left with one mineral (sodium), some added iodine and most often some health-hazardous anti-clumping agent like yellow prussiate of soda. Many commercial table salts also undergo a bleaching process and can contain aluminium derivatives and other terrible ingredients known to be highly toxic to human health.

If my honey or coconut oil sets, how can I make them runny again?

If the honey or coconut oil sets (honey crystalizes) please don’t panic as it has not gone off. Simply place your jar of raw honey or coconut oil in a bowl of hot water. Your honey/coconut oil should be runny again in 10 minutes or so.

Where is my delivery/order?

We aim to dispatch all orders within 48hrs, couriers are a little delayed due to the current situation however we aim to have all standard deliveries at their destination within 3-5 working days. Express deliveries will be dispatched the next working day on a 24hr courier service.

Please refer to our shipping policy page for all delivery timeframes, alternatively if your order is taking longer than expected please get in touch using the contact form, by email or by calling us and we will be happy to give you an update.