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Frequently asked questions
Our raw honey is 100% pure and natural, it is not processed, nor pasteurised, nor fine filtered. It is also not infused with any flavours, the names you see on the honey is the actual plant/flower/tree or season that the bees have been feeding from giving the honey its amazing natural flavour, colour and texture.
Most honey on supermarket shelves has been heated, ultra-filtered, and blended into anonymity — a process that strips away much of its natural goodness, unique flavour, and any trace of where it truly came from. Raw honey is different. It’s a living food, rich in the enzymes, pollens, vitamins, and natural compounds that make honey so extraordinary for wellbeing, from supporting energy and sleep to helping with seasonal allergies and general immunity.
At Maters & Co, our honey is always single-origin, never blended, and never heat-treated. Every jar is fully traceable to its source and harvested with the care and respect that genuine beekeeping demands. This means you enjoy honey exactly as nature intended: pure, potent, nutritionally intact — and worlds apart from processed alternatives.
We believe you deserve to know exactly what’s in your jar. That’s why every variety comes from a single origin, is fully traceable, and is independently lab-tested for purity and potency. No shortcuts, no fillers — just authentic raw honey with integrity. The result is honey that tastes better, is full of incredible properties and supports ethical beekeeping practices across the UK and beyond.
Pink Himalayan salt is a much more balanced and healthy choice in comparison to common table salt. Our true, high-quality pink Himalayan salt is one of the purest salts you can find. It is even mined by hand! This is very different from table salt that involves a great deal of unnatural interference. Table salt is very heavily processed, eliminating its minerals. Commercial table salt is typically 97.5 percent to 99.9 percent sodium chloride. Meanwhile, a high-quality unrefined salt like Himalayan sea salt is only about 87 percent sodium chloride. While also containing over 84 minerals and trace elements essential for the human body. With most table salts, you’re only left with one mineral (sodium), some added iodine and most often some health-hazardous anti-clumping agent like yellow prussiate of soda. Many commercial table salts also undergo a bleaching process and can contain aluminium derivatives and other terrible ingredients known to be highly toxic to human health.
We aim to dispatch all orders within 48hrs, couriers are a little delayed due to the current situation however we aim to have all standard deliveries at their destination within 3-5 working days. Express deliveries will be dispatched the next working day on a 24hr courier service.Please refer to our shipping policy page for all delivery timeframes, alternatively if your order is taking longer than expected please get in touch using the contact form, by email or by calling us and we will be happy to give you an update.