Shipping:
FREE delivery on all orders over £40!
(Please note basket amount must be £40 or over after any discount code is applied to qualify for free delivery.)
Standard tracked delivery is £2.99 for orders below £40 with a delivery timeframe of 3-5 working days (5-7 days in December)
Express next working day delivery £6.99 (24hr tracked delivery*).
*Orders must be placed before 1pm for next working day delivery, orders placed after 1pm will be dispatched the following weekday. (1-2 days in December)
Returns:
We want you to be happy with your shopping and amazed by our outstanding customer service. But if you are unhappy in the slightest we would rather know about it. If you have an issue with your delivery, or to return a product or report a damaged item please contact us within 24hrs of receiving the product.
You can use the contact us page, web chat service or by emailing orders@matersandco.com.
We began beekeeping in 2009 for the bees, so for us its not just about the honey produced — we aim to protect the environment that makes it possible.
Our sustainability efforts run through everything we do, from caring for our bees to preserving natural habitats and minimising our footprint. Every jar supports healthier ecosystems, responsible beekeeping, and a cleaner future.
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